At Moore House Living, LLC, we are committed to protecting your privacy and safeguarding the personal information you provide. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or submit information through our contact, referral, or intake forms.

By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you contact us or complete one of our forms, we may collect:

• Full Name
• Email Address
• Phone Number
• Mailing Address
• Emergency Contact Information
• Housing Information
• Referral Information
• Any additional information you voluntarily provide

Non-Personal Information

We may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Date and Time of Visit
• Website Usage Data

How We Use Your Information

We use your information to:

• Respond to inquiries
• Review housing applications and referrals
• Provide housing-related services
• Communicate regarding available housing opportunities
• Improve our website and services
• Maintain accurate records
• Comply with applicable legal obligations

Referral & Intake Forms

Information submitted through our Referral Form and Intake Form is used solely to evaluate eligibility for our housing programs and communicate regarding housing opportunities.

We treat all submitted information with care and confidentiality.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only when:

• Required by law
• Necessary to protect legal rights or safety
• Working with trusted service providers who assist in operating our website or business and agree to maintain confidentiality

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no internet transmission or electronic storage system is completely secure.

Cookies

Our website may use cookies and similar technologies to improve user experience and analyze website traffic.

You may disable cookies through your browser settings; however, doing so may affect certain website features.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If you believe a child has submitted personal information, please contact us so we can remove it promptly.

Your Privacy Rights

You may request to:

• Access your personal information
• Update or correct your information
• Request deletion of your personal information (subject to legal requirements)
• Ask questions about how your information is used

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements.

Any updates will be posted on this page along with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Moore House Living, LLC

📧 Email: moorehouseliving@gmail.com

📞 Phone: (336) 385-6007